10 Top Questions to Ask a Roofer Before Hiring (2026)
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1
Are you licensed and insured in this state? — the non-negotiable first question
🟢 easy 🔥 High Impact
Ask for their contractor license number and verify it with your state licensing board (most have online lookup tools). Then ask to see a current Certificate of Insurance showing general liability (minimum $1 million) and workers' compensation coverage. An uninsured roofer who falls off your roof or drops materials on your car makes YOU liable. Licensing requirements vary by state — some require state-level licenses, others require only local business permits. But regardless of your state's requirements, never hire a roofer without proof of both liability and workers' comp insurance.
Pro tip: Call the insurance company directly to verify coverage is current. Certificates can be forged or expired. One quick call confirms the policy is active and covers residential roofing work.
2
What does your workmanship warranty cover, and for how long? — the protection that matters most
🟢 easy 🔥 High Impact
The manufacturer's material warranty is standard (25–50 years), but the workmanship warranty — the one your contractor provides — is what protects you from installation errors. Ask specifically: How many years? What does it cover? What voids it? Is it transferable if you sell? Good contractors offer 5–10 year workmanship warranties. Anything under 2 years is a red flag. Get the warranty terms in writing as part of the contract — verbal promises are unenforceable.
Pro tip: A long warranty is only as good as the company that backs it. A 25-year workmanship warranty from a company that's been in business for 2 years is risky. Prioritize contractors with 10+ years of local operating history — they'll still be around when you need warranty service.
3
Will you pull the building permit? — the code compliance test
🟢 easy 🔥 High Impact
Most jurisdictions require a building permit for roof replacements. Your contractor should pull the permit and handle the building inspection. A roofer who suggests skipping the permit is either unlicensed (permits require a license in most states), cutting corners, or both. Unpermitted work can create problems when you sell the home — buyers and their inspectors will find the code violation.
Pro tip: The permit should be posted visibly on your property during construction. After the work is done, verify that the final inspection was completed and passed. Your local building department can confirm this.
4
Can I see 3–5 recent local projects similar to mine? — the proof of quality
🟢 easy 🔥 High Impact
Ask for addresses or photos of recent projects in your area — ideally completed in the last 12 months with a similar roof size, pitch, and material. Drive by and look at the work quality from the street. Better yet, ask the contractor to connect you with those homeowners for a reference call. Reputable roofers are proud of their work and happy to share references. Contractors who can't or won't provide local references are a significant risk.
Pro tip: When calling references, ask about the unexpected: Did the crew show up on time? How did they handle a change order? Was cleanup thorough? Did they come back to fix any punch-list items? These questions reveal character better than 'are you satisfied?'
5
What's included in the price — and what could change? — the hidden cost prevention
🟢 easy 🔥 High Impact
Ask for an itemized estimate that separates materials, labor, tear-off, disposal, and permits. Then ask specifically: What happens if you find damaged decking? Is there a per-sheet price for plywood replacement? What about unexpected flashing work? The most common source of roofing disputes is mid-project cost increases that the homeowner didn't anticipate. A good estimate addresses these variables upfront with clear pricing for contingencies.
Pro tip: Get the decking replacement price in writing before work starts. A fair price is $75–$150 per 4×8 sheet installed. Contractors who don't address decking costs upfront sometimes charge $200–$300 per sheet once the old roof is off and you have no leverage.
6
Who will be on-site supervising the crew? — the accountability question
🟢 easy 💪 Medium Impact
On a well-run job, a project manager or foreman is present throughout the installation — not just at the start and end. Ask who that person is and how to reach them. Crews without supervision cut corners: skip nails, improperly layer flashing, or rush valley work. If the contractor sends a crew but isn't present or reachable during the work, quality control depends entirely on the individual workers' professionalism.
Pro tip: Ask for the foreman's cell phone number. When work is underway, walk out once or twice to check on progress and ask any questions. Your visible presence reminds the crew that the homeowner is engaged and attentive.
7
Do you use subcontractors or your own employees? — the crew quality indicator
🟢 easy 💪 Medium Impact
Contractors who use their own W-2 employees generally provide more consistent quality because they train and manage their crews directly. Contractors who subcontract labor may have less control over workmanship and crew behavior. Neither model is inherently bad, but knowing which one you're hiring sets appropriate expectations. If subcontractors are used, ask who they are and whether they're insured independently.
Pro tip: If the contractor uses subcontractors, verify that both the general contractor AND the sub carry workers' comp and liability insurance. A gap in coverage at either level exposes you to liability.
8
What's your payment schedule? — the financial red flag detector
🟢 easy 🔥 High Impact
Standard payment terms for residential roofing: 10–30% deposit at contract signing, remainder on completion. Some contractors offer financing through third parties. Red flags: demanding full payment upfront, cash-only payments, and no written receipt. A large upfront payment gives you no leverage if the work is poor. If the contractor needs the deposit to buy materials, they may be undercapitalized — a risk for mid-project abandonment.
Pro tip: Never pay more than 30% upfront. In many states, contractor deposit limits are set by law (e.g., California caps it at 10% or $1,000, whichever is greater). Check your state's rules — a contractor who asks for more than the legal limit is violating the law.
9
How do you handle cleanup and debris? — the neighborliness test
🟢 easy 💪 Medium Impact
Roofing generates significant debris: old shingles, nails, packaging, and dust. Ask specifically: Do you use tarps to protect landscaping? Do you run a magnetic nail sweep after tear-off? Where is the dumpster placed? How do you protect the driveway? Nail cleanup is particularly important — missed roofing nails cause flat tires for months after the job. A magnetic sweep of the yard, driveway, and surrounding area should be standard on every job.
Pro tip: Walk the yard with the foreman after the crew finishes cleanup. Run your own magnetic pickup tool ($15 at any hardware store) along the driveway and walkways. Even good crews miss nails near the foundation and at the driveway edge.
10
What happens if it rains during the job? — the contingency plan
🟢 easy 💪 Medium Impact
Most roof replacements take 1–3 days. If the crew tears off the old roof and rain is forecast, how is your exposed deck protected? Professional contractors carry tarps and can waterproof an exposed deck in under an hour. Ask: Do you check the forecast before starting tear-off? Do you carry emergency tarps? What's the policy if weather delays extend the project — any additional charges? Understanding the rain plan prevents soggy surprises.
Pro tip: Experienced contractors tear off and re-roof in sections rather than stripping the entire roof at once. This limits the exposed area if weather changes mid-job. Ask if they use this sectional approach — it's a sign of experienced project management.
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Bonus Tip
Create a simple comparison spreadsheet with these questions as rows
When getting 3+ estimates, use these questions as evaluation criteria in a side-by-side comparison. Score each contractor on license verification, insurance, warranty terms, references, and payment terms. The best overall score — not the lowest price — identifies the best contractor for your project.
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