How to Find a Good Plumber (Without Getting Ripped Off)
Check Google reviews (4.5+ stars with 50+ reviews), verify their license on your state's contractor board website, confirm they carry insurance, and get at least 3 written estimates. A good plumber offers upfront pricing, shows up on time, and explains the work before starting. Avoid anyone who demands full payment upfront or refuses to provide a written estimate.
Finding a Reliable Plumber
Step 1: Check Reviews (But Read Them)
Look for plumbers with 4.5+ stars and at least 50 reviews on Google. Read the negative reviews specifically — one or two complaints about scheduling are normal, but complaints about hidden charges, incomplete work, or damage are red flags.
Be cautious of companies with only 5-star reviews and generic praise — these may be fake. Look for specific details in reviews ("fixed our leaking kitchen faucet in 30 minutes").
Step 2: Verify License and Insurance
Every state has a contractor licensing board where you can verify a plumber's license for free. A licensed plumber has passed exams, completed apprenticeship, and carries required insurance. Ask for their license number and verify it online.
Insurance to confirm:
- General liability insurance (covers damage to your property)
- Workers' compensation (covers injuries on your property)
Step 3: Get Multiple Estimates
Always get at least 3 written estimates for non-emergency work. Estimates should include:
- Detailed scope of work
- Materials to be used
- Total cost (labor + materials)
- Timeline
- Warranty information
Red Flags to Watch For
- Demands full payment before starting work
- No written estimate or contract
- Cannot provide license number
- Pressure to decide immediately
- Price significantly lower than other quotes (may cut corners or add surprise charges)
- Arrives in an unmarked vehicle with no company identification
What Good Plumbers Do
- Provide upfront pricing before starting
- Explain the problem and repair options
- Show up on time or call ahead if delayed
- Clean up after the work
- Offer a warranty on labor (typically 1 year)
- Follow up after the job
Related Questions
Should I use the cheapest plumber?
Not necessarily. If one quote is significantly lower than others, ask why. They may be cutting corners, using inferior materials, or planning to add charges during the job. The best value is a fair price from a licensed, insured plumber with strong reviews.
Do I need a plumber or can a handyman do it?
For simple jobs like replacing a faucet or fixing a running toilet, a skilled handyman may be fine. For anything involving water heaters, gas lines, sewer pipes, or hidden leaks, always use a licensed plumber. Code violations from unlicensed work can cost thousands to fix.
What should I expect to pay for a plumber's visit?
A service call or diagnostic fee is typically $50–$100, which may be waived if you hire them for the repair. Hourly rates are $75–$150. Many plumbers now offer flat-rate pricing for common jobs.